Getting Started

Default solution folder, feel free to edit or delete it.

Registering in Forthscale support portal
Before submitting tickets user has to be registered on our support portal, http://support.forthscale.com. Registration process is easy and straight...
Mon, 20 May, 2013 at 6:23 PM
Submitting a ticket in support portal
After successful registration you can submit a support ticket by clicking on “New support ticket”. Figure 1: Opening support ticket wizard. ...
Mon, 20 May, 2013 at 6:07 PM
Creating administrative support user in IAM, AWS console
As part of our services we need access to hoster`s management console. In case of Amazon Web Services (AWS) it is Amazon management console and we ask al ou...
Thu, 15 Aug, 2013 at 10:07 AM
Forthscale Cloud Care Overview
Forthscale Cloud care overview The Service Level Agreement (SLA) is applicable to managed instance service delivered to Customers. This SLA does not ...
Mon, 2 Jul, 2018 at 2:53 PM
Forthscale ID and new login to helpdesk
As part of our service improvements we are launching a unified Forthscale ID. It will allow single sign on and identity for all our services and better secu...
Thu, 5 Jul, 2018 at 4:32 PM